Terms & Conditions

AgentLink Pty Ltd ACN 682 149 211 (AgentLink, we, us, our) helps make selling, renting, and buying property simpler. Our goal is to streamline the process while keeping you informed at every stage. These terms explain important details about our services and how you can use them. Please read them carefully before proceeding. If you have any questions, contact us at info@agentlink.au.

1. Application of Terms & Conditions

These terms ("Terms") apply to your use of this website, including any mobile platforms or applications (collectively we refer to this as the "website"). Whether operated by us or through third-party services, these Terms set the rules for accessing and using our platform.

By using, registering on, or interacting with the website, you agree to these Terms. If you do not accept them, you must stop using the website.

Real estate professionals may be subject to additional terms for specific services.

We may update these Terms from time to time. If you continue using the website after changes are made, you accept the revised Terms. If you do not agree, you must stop using our platform.

It’s your responsibility to check for updates. Changes take effect when published. If an update significantly impacts your rights or obligations, we will notify you via a website notice, email, or another suitable method.

The Terms below are the latest version and replace all previous versions.

2. Providing Information

You may share your details with AgentLink to access our services. Registration for homeowners is free and authorises us to use your personal information.

By providing your details, you acknowledge that:

  • The information you submit, including contact and property details, is accurate and complete.

  • You have read and accepted these Terms and our Privacy Policy.

  • You were given access to these Terms before submitting your information and are providing informed consent.

  • You give permission to AgentLink to share your data directly with our featured agents.

By entering your phone number, you agree to receive calls and electronic messages from AgentLink and its affiliated partners, including featured agents. This includes direct contact on Saturdays, Sundays and public holidays.

3. Our Services and Role

AgentLink helps Australians simplify the process of buying, selling, and leasing residential or commercial real estate by providing research services to those genuinely looking to buy, sell or rent their property. Our role is to help you identify and connect with real estate agents we believe have the skills and experience to handle your transaction.

When you submit your details on our website, we research local agents based on your information and introduce you to those we consider a good fit. Our privacy policy outlines how we handle your personal information. Our recommendations reflect our opinions, and we do not take responsibility for your final choice of agent or the outcome of your property transaction.

AgentLink earns a fee from the agents once your property is successfully sold, leased or your purchase through a buyers agent. This fee is paid by the agent, not by you. Our vendor research service is completely free for property owners. It is important to know that featured agents may pay AgentLink an ongoing retainer to be featured on our website. In order to be a featured agent they must however meet minimum requirements set by AgentLink.

Important Information About Our Services:

  • We do not guarantee the suitability or performance of any recommended real estate agent. Our service provides information to help you make your own decisions.

  • AgentLink operates as an independent facilitator and is not a party to any agreements between you and a real estate agent or credit provider. We do not enforce or mediate these agreements.

  • Both users and real estate agents engaging through our platform are fully responsible for their decision to work together.

4. Intellectual Property Rights and Content Usage

All intellectual property on this Website, including content, materials, and services, belongs to AgentLink or is licensed for our use. Nothing in these Terms grants you ownership or rights over our intellectual property or that of our third-party licensors.

We retain full control over all outputs, modifications, and enhancements related to the Website, including text, recommendations, and generated content. Any updates or improvements made by our third-party providers, such as changes to technology, algorithms, or features, remain their property.

Limited Right to Use

You are permitted to access and use this Website for personal or business purposes related to our services. However, this right is:

  • Non-exclusive – Others may access and use it as well.

  • Limited – Your use is restricted to what is outlined in these Terms.

  • Revocable – We can withdraw this permission at any time.

You may not copy, reproduce, distribute, or use any content, trademarks, or intellectual property belonging to AgentLink or its licensors without prior written approval.

Use of Trademarks

If this Website displays AgentLink trademarks, you may reference them under these conditions:

  • Do not incorporate them into your own branding or trademarks.

  • Avoid any use that could mislead or harm AgentLink’s reputation.

  • Do not imply endorsement or affiliation without our express permission.

We reserve the right to request the removal of our trademarks or logo from any third-party site at our discretion.

5. Disclaimer and Limitation of Liability

This Website, including its content and services, is provided "as is" and "as available." We do not guarantee its accuracy, reliability, completeness, or security. While we aim to provide useful and up-to-date information, you use this Website at your own risk. We are not responsible for any consequences, losses, or damages resulting from your reliance on its content.

We accept no liability for any form of loss or damage—whether direct, indirect, incidental, or consequential. This includes, but is not limited to:

  • Personal injury or emotional distress

  • Loss of income or business disruption

  • Data loss or damage to reputation

  • Any other financial or non-financial impact

Your Responsibility & Indemnity

By using this Website, you agree to take full responsibility for your actions and any consequences that arise. You must not misuse the Website, violate these Terms, or rely solely on our content for decision-making.

You also agree to indemnify AgentLink, its affiliates, employees, and service providers against any claims, losses, damages, or legal costs arising from your use of the Website, your registration, or any unauthorised use of its content.

Limitations Under Australian Law

Where liability cannot be fully excluded under Australian Consumer Law, our responsibility is limited to:

  • Re-supplying the services, or

  • Covering the cost of re-supplying the services.

Security & Risk

We do not guarantee that the Website is free from viruses, malware, or other threats. You are responsible for ensuring your device is protected and that you use reliable security software to safeguard against potential risks.

6. Privacy Policy

Full copy of our Privacy Policy is available here

7. Electronic Communications

When you register, you may be automatically added to our, or an affiliated partner/featured agents mailing list. From time to time, we may send you promotional emails, updates on offers, reminders, and information about contests. These communications may include marketing material related to AgentLink, as well as information from selected business partners, such as real estate agents.

If you prefer not to receive marketing emails, you can unsubscribe at any time by emailing us at info@agentlink.au.

8. Third-Party Links

This Website may contain links to third-party websites for informational purposes or convenience. These external sites operate independently from us, and we have no control over their content, accuracy, or reliability.

We do not endorse or make any representations about the information, products, or services offered on third-party sites. If you choose to visit these external links, you do so at your own discretion.

AgentLink is not responsible for any losses, damages, costs, or issues that may arise from accessing or using third-party websites. Any interactions or transactions with external sites are solely between you and the third party.

9. General

Your use of this Website is subject to the laws of New South Wales, Australia. Any disputes arising from these Terms will be handled exclusively by the courts in New South Wales.

If any part of these Terms is deemed invalid or unenforceable, it will be replaced with a provision that aligns as closely as possible with the original intent. The rest of the Terms will continue to apply in full.

AgentLink reserves the right to investigate and take legal action against any breaches of these Terms. Choosing not to act on a violation does not prevent us from enforcing these Terms in the future.

We may modify, suspend, or permanently discontinue any aspect of the Website or our services at any time, without notice. You acknowledge that we are not liable for any loss or inconvenience resulting from these changes.