Terms & Conditions

Updated: 16 October 2025

AgentLink Pty Ltd ACN 682 149 211 (AgentLink, we, us, our) helps make selling, renting, and buying property simpler. Our goal is to streamline the process while keeping you informed at every stage. These terms explain important details about our services and how you can use them. Please read them carefully before proceeding. If you have any questions, contact us at info@agentlink.au.

1. Application of Terms & Conditions

These terms ("Terms") apply to your use of this website, including any mobile platforms or applications (collectively the "website"). Whether operated by us or through third-party services, these Terms set the rules for accessing and using our platform.

By using, registering on, or interacting with the website, you agree to these Terms. If you do not accept them, you must stop using the website.

Real estate professionals may be subject to additional terms for specific services.

We may update these Terms from time to time. Continued use of the website after changes are made means you accept the revised Terms.

It’s your responsibility to check for updates. Changes take effect when published. If an update significantly impacts your rights or obligations, we will notify you via a website notice, email, or another suitable method.

The Terms below are the latest version and replace all previous versions.

2. Providing Information

You may share your details with AgentLink to access our services. Registration for homeowners is free and authorises us to use your personal information.

By providing your details, you acknowledge that:

  • The information you submit, including contact and property details, is accurate and complete.

  • You have read and accepted these Terms and our Privacy Policy.

  • You were given access to these Terms before submitting your information and are providing informed consent.

  • You give permission to AgentLink to share your data directly with our featured agents.

When you submit your information through a Meta Lead Ad, website form, or similar online enquiry, your details will only be used to respond to that enquiry and may be shared solely with the featured agent in your area (or up to three local agents if stated). Your information will not be sold, reused for advertising, or uploaded to any ad-targeting platforms.

By entering your phone number, you agree to receive calls and electronic messages from AgentLink and its affiliated partners, including featured agents. This includes direct contact on Saturdays, Sundays and public holidays.

3. Our Services and Role

AgentLink helps Australians simplify the process of buying, selling, and leasing residential or commercial real estate by providing research services to those genuinely looking to buy, sell or rent their property. Our role is to help you identify and connect with real estate agents we believe have the skills and experience to handle your transaction.

When you submit your details on our website, we research local agents based on your information and introduce you to those we consider a good fit. Our privacy policy outlines how we handle your personal information. Our recommendations reflect our opinions, and we do not take responsibility for your final choice of agent or the outcome of your property transaction.

AgentLink earns a fee from agents once your property is successfully sold, leased or purchased through a buyers agent. This fee is paid by the agent, not by you.

Our vendor research service is completely free for property owners. Featured agents may pay AgentLink a subscription fee or retainer to appear on our website. To be featured, they must meet minimum criteria set by AgentLink.

Important: AgentLink does not sell, rent, or share homeowner data for advertising or remarketing purposes. All personal data is used strictly to fulfil the purpose for which it was provided.

4. Intellectual Property Rights and Content Usage

All intellectual property on this website, including content, materials, and services, belongs to AgentLink or is licensed for our use. Nothing in these Terms grants you ownership or rights over our intellectual property or that of our third-party licensors.

You are permitted to access and use this website for personal or business purposes related to our services, under a limited, non-exclusive, revocable licence.

You may not copy, reproduce, distribute, or use any content, trademarks, or intellectual property belonging to AgentLink or its licensors without prior written approval.

5. Disclaimer and Limitation of Liability

This website, including its content and services, is provided "as is" and "as available." We do not guarantee its accuracy, reliability, completeness, or security. You use the website at your own risk.

We accept no liability for any form of loss or damage—whether direct, indirect, incidental, or consequential—including personal injury, financial loss, data loss, or reputational harm.

Your use of the website means you indemnify AgentLink, its affiliates, employees, and providers against any claims or losses arising from your actions or reliance on website content.

Where liability cannot be excluded under Australian Consumer Law, our responsibility is limited to re-supplying the service or covering the cost of doing so.

6. Privacy Policy

A full copy of our Privacy Policy is available here.

7. Electronic Communications

When you register, you may be added to AgentLink’s contact list to receive updates, reminders, or offers related to our services.

We may also contact you via email, SMS, or phone to provide relevant property information or service updates.

Marketing communications will come only from AgentLink, unless you have expressly agreed to receive marketing from a third party (for example, a featured agent you have engaged).

If you prefer not to receive marketing messages, you can unsubscribe at any time by emailing info@agentlink.au.

8. Third-Party Links

Our website may include links to third-party websites for convenience or reference. We have no control over their content or practices and accept no responsibility for their accuracy, reliability, or security.

Visiting these links is at your own discretion.

9. General

Your use of this website is governed by the laws of New South Wales, Australia. Any disputes will be handled exclusively by the courts in New South Wales.

If any provision is invalid or unenforceable, it will be replaced with one that best reflects the original intent. The rest of the Terms remain effective.

AgentLink reserves the right to modify or discontinue parts of the website or services without notice. We are not liable for any resulting loss or inconvenience.